Privacy Policy

Last updated: August 30, 2026

Creative Studio ("we," "us," or "our") operates the website creativstudio.co and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit a quote request, or interact with our advertising.

1. Information We Collect

Information you provide directly:

Name, email address, phone number, and city when you submit our quote request form
Project details, timeline preferences, and uploaded photos or files
Any other information you voluntarily provide via email, phone, or in-person communication

Information collected automatically:

Browser type, operating system, and device information
IP address and approximate geographic location
Pages viewed, time spent on pages, and referring URLs
UTM parameters and campaign attribution data from advertising links

2. How We Use Your Information

To respond to your quote requests and provide project estimates
To communicate with you about your projects or inquiries
To send follow-up emails related to your submission
To improve our website, services, and advertising effectiveness
To measure and optimize our marketing campaigns
To comply with legal obligations

3. Tracking Technologies

We use the following third-party tools to analyze website traffic and measure advertising performance:

Technology	Provider	Purpose
Google Tag Manager	Google	Tag management and event tracking
Meta Pixel	Meta (Facebook)	Ad conversion tracking and audience building
Google Analytics	Google	Website traffic analysis (when enabled)

These tools use cookies and similar technologies to collect browsing data. You can manage cookie preferences through your browser settings. Most browsers allow you to block or delete cookies.

4. Third-Party Services

We share your information with the following service providers, solely to operate our business:

Service	Provider	Data shared
Website hosting	Netlify	Form submissions, server logs
Email notifications	Resend	Name, email (for auto-reply and lead alerts)
Advertising	Meta (Facebook/Instagram)	Pixel events, conversion data
Tag management	Google	Page views, custom events

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, typically for the duration of our business relationship plus any period required by law. Quote request data is retained to provide ongoing service and for our records.

6. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Opt out of marketing communications
Opt out of targeted advertising via Meta and Google ad settings

To exercise any of these rights, contact us at info@creativstudio.co.

7. Opt-Out Options

Meta ads: Facebook Ad Preferences
Google ads: Google Ad Settings
Browser cookies: Adjust your browser settings to block or clear cookies
Email: Use the unsubscribe link in any marketing email, or email us directly

8. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

9. Security

We use commercially reasonable measures to protect your information, including HTTPS encryption on our website and secure third-party service providers. However, no method of electronic transmission or storage is 100% secure.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of our website after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or your personal data, contact us at:

Creative Studio
658 Griffith Rd, Ste 119
Charlotte, NC 28217
Phone: 704-312-0219
Email: info@creativstudio.co